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Ulofey provides free shipping; the product value is more than 100 US dollars; we use commercial express FEDEX/DHL/UPS/TNT to ship; the product can reach your address within 6 days; the product value is less than 100 US dollars, we use standard distribution logistics; general parcels are in 15 days to reach your address;The order will be processed and shipped within 3-6 days after placing the order.
Notice: Few Customized Order Needs 40-60 Business Days.

Orders signed within 7 days:

We provide "7 Days No Reason Return/Exchange".

That is, if you simply do not like it you can free return . We are more than happy to accommodate exchanges and returns of lace wigs that have not been cut, tampered or altered. Since human hair wigs are a hygienic hair product. We take matters of hygiene and public safety seriously, we do not allow used items to be returned for the safety of all of our clients.

Orders signed beyond 7 days:

If quality problem or our fault to send the wrong size, beyond 7 days, you can free return.

Items on sale cannot be refunded

Custom orders are also non refundable, as these pieces are made specifically for your needs and wishes. Ofcourse if there would be any problem with them, reach out to me, so we can figure out if the piece can be repaired.