Ordering Policies

Placing An Order:
Online Ordering: For fastest processing, orders can be placed online via our secure shopping cart.

Order by Mail or Fax: To order by mail, complete our Printable Order Form and send your order by mail or fax.

Cancellations and Change Requests

Wig Cancellation or Change Requests: As soon as your order is submitted, we begin immediate processing within 24 hours.You can cancel your order within 24 hours on our platform; Often wigs are special ordered specifically for the customer. Once our factory starts producing customized products more than 24 hours, For this reason, wig orders cannot be cancelled, even if the order has not yet shipped to you. We will make every attempt to honor your change requests whenever possible.
Refused shipments are processed as return and are subject to our standard return policies.

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